Privacy Policy

Pinnacle Support Services (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all individuals who visit our website or interact with our services. We collect personal information directly from you when you voluntarily provide it through our referral form, contact form, or other communications. This may include your name, email address, phone number, mailing address, and information related to the referral of a potential client. In addition, we may collect limited technical information, such as your IP address, browser type, and the pages you visit on our site, to improve functionality and performance. We use the information we collect exclusively for legitimate business purposes, including processing referrals, responding to inquiries, coordinating services in partnership with Regional Centers and authorized agencies, enhancing the quality of our services, and complying with applicable laws and regulations.

We do not sell personal information under any circumstances. We may share information only with Regional Centers, authorized service partners, or government entities when required by law or for the purpose of providing and coordinating services as outlined in an Individual Program Plan (IPP) or Individual Service Plan (ISP). Any third-party providers engaged to assist us in delivering services or operating our website are bound by confidentiality and data protection agreements. Pinnacle Support Services implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse. While we strive to maintain the highest standards of data security, we cannot guarantee absolute security due to the inherent nature of electronic communications.

California residents have the right to request access to, correction of, or deletion of their personal information, as well as to inquire about how their information is collected, used, and shared. To exercise these rights or to ask questions regarding this Privacy Policy, you may contact us at: Pinnacle Support Services, 5855 Uplander Way, Suite B, Culver City, CA 90230, (949) 241-2533, info@pinnaclesupportservices.net. We will respond to all verifiable requests in a timely manner, consistent with applicable legal requirements. Pinnacle Support Services reserves the right to amend this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date, and continued use of our services following such changes constitutes acceptance of the revised policy.